Opening and check-in

The opening checklist, the Day at a Glance, and receiving a guest at the desk.

Open the space with your trainer first. From 9:00, step away for site time when your trainer says the floor allows, and come back for your touchpoint.

On the floor, with your trainer

Open with your trainer. She will talk you through the opening and mid-day checklist and the Day at a Glance (DAAG) as she does them.
Watch your trainer check guests in at least four times: forms, the profile search, watching the clock, guests with more than one appointment.

Site time

Guest Engagement: before she arrives, the door, and reading the personabout 25 min→Check-in, step by step→The Day at a Glance (DAAG)→Zenoti: the required videos→

Touchpoint with your trainer

Why does the DAAG matter, and who needs it most?

Your journal

Which tasks on the opening checklist were hardest?Which task would you like your trainer to go over again?If you were short on time, which tasks would you do first, and how would you make sure the rest still got done?Were you able to check a guest in? Was anything complicated about it?

Your answers save on this device as you type.

Send to my trainer