PALOMATraining
All modules ▾⌂Home1Brand Overview2HR & Policies3Guest Engagement4Software Training5Operations & Daily Procedures6Visual & Space Standards7The Menu8Wellness Education9The Dome10Journeys & Private Events11Retail12Knowledge Checks13Service Providers★Manager TrainingLook it up◇Reference◇How we do it◇Your first weeks◇What you flagged
← Your first weeks

Day 4 · Opening shift

Check-out begins

You type the DAAG, keep checking guests in, and start learning check-out.

Open the space with your trainer first. From 9:00, step away for site time when your trainer says the floor allows, and come back for your touchpoint.

On the floor, with your trainer

  • Open with your trainer. Today you type the DAAG; she tells you what goes in it.
  • Keep checking guests in.
  • Watch your trainer check guests out at least four times: the massage recommendation form, rebooking, tips for more than one provider, groups, split payments, gift cards, cash tips, a Dome guest.

Site time

Touchpoint with your trainer

Take the Zenoti quiz together.

Your journal

Your answers save on this device as you type.

Send to my trainer