What is yours to decide

Your first End of Day notes, your first gift card, and where your role stops.

The floor comes first. Do your site time in the quieter stretches your trainer points out.

On the floor, with your trainer

Keep checking guests in and out.
Start keeping notes for the End of Day summary through your shift.
Sell a gift card.
Learn the closing checklist.

Site time

Operations: stop, confirm, escalate, and when something happensabout 40 min→When a provider is running late→When something has gone wrong for her→Opening, mid-day and closing checklists→

Touchpoint with your trainer

Walk through it together: what is yours to decide, and when you stop and bring someone in.

Your journal

How much help did you need checking guests in and out? Was there a pattern to where you needed it?Could you find the numbers for the End of Day summary? How did you keep up with it through your shift?When you enter a gift card number into Zenoti, what matters most?What packaging do you use for a gift card under $75, and for $75 and over?

Your answers save on this device as you type.

Send to my trainer