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⌂Home1Brand Overview2HR & Policies3Guest Engagement4Software Training5Operations & Daily Procedures6Visual & Space Standards7The Menu8Wellness Education9The Dome10Journeys & Private Events11Retail12Knowledge Checks13Service Providers★Manager TrainingLook it up◇Reference◇How we do it◇Your first weeks◇What you flaggedThe Dome — what is offered there
The current guest-facing names of the experiences that happen in the Dome.
The names, as a guest sees them
SOUND AND ENERGY — Sound Healing · Path of the Spirit (Reiki Ritual) · Intuitive Health Mapping · Ear Seeding.
SEEING AND READING — PalomAURA · Aura Photography + Intuitive Reading · Journey Of Your Soul (Past Lives Reading) · Spirit Guide Intuitive Reading.
PALMISTRY — Palmistry (30 or 60 minutes) · Comprehensive Palmistry Reading · Focused Palmistry Reading, in three versions: Love, Career, or Wellbeing.
PRACTICE — Basics of Meditation.
Two are cameras or images and are easy to confuse: PalomAURA is the aura image on its own. Aura Photography + Intuitive Reading is the image with someone reading it with her.
Taught in the Academy →What you can say about them
You can name any of these, say which family it belongs to, and say who it is with.
You can say what a guest will encounter where an approved description exists for that experience.
Intuitive Health Mapping is with Flor — she is the practitioner who offers it. Name her and bring her in.
Where a description is still being written down, say so and route her. "That one's with our practitioner — let me get her to talk you through it" is a complete and correct answer.
You do not describe an experience you have not been given words for, and you do not infer it from the name.
Taught in the Academy →Group ceremonies in the Dome
The Dome holds group ceremonies in two settings: as scheduled public or community classes, and as part of a private PALOMA event.
Standard capacity is ten guests. Eleven or twelve is possible with management approval.
You never promise or confirm above ten without that approval. Give her the standard, name the route, and keep the answer.
Taught in the Academy →The names of the group ceremonies themselves
Being written downThe group ceremonies that run in the Dome are named on the live schedule rather than here. Check the schedule before you tell a guest what is coming up.
What happens in each one
Being written downSeveral of these are still being written down. Where you have no words for one, name it, say it is with a practitioner, and bring her in.