There is a tool for this. It is very good at one thing, and it cannot do another.

PALOMA AI is an internal tool for the floor. When a guest asks you something you cannot answer, or something has gone wrong and you are not sure what happens next, it is where you reach.

It will give you the words. What it will not do is decide anything on PALOMA's behalf — and knowing exactly where that line falls is the whole of this chapter.

You will be given the link and a code. Both stay inside the team.