← Your first weeksDay 10 · Evening shift
Putting it together
The phone, the pieces together, and your knowledge check.
Site time first, then the floor with your trainer.
On the floor, with your trainer
- Phone calls with your trainer: difficult calls, cancellation and no-show policies, when to take a message and pass it on, what to do with voicemails.
- From today, you run the steps together, and practise recovering calmly when the day does not go smoothly.
- Your trainer will show you the other tools you will use: Google Drive, the deep tissue tracker, the ordering list, drop-ship orders, retail standards.
Touchpoint with your trainer
Share your ratings below and decide together what to practise next.
Your journal
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