Massage Therapists

Ideally done before or after massaging legs and feet, not at the start of service (avoid touching feet then proceeding to face and head).

1. Moisten two hand towels and place in towel warmer in treatment room. (If a Coordinator is scheduled, this may already be done.)
2. Drape a large bath towel at the foot end of the table.
3. Select the correct UMA oil: AM shift → Uma Energy | PM shift → Uma Calm
4. Place 1–2 drops of oil on each hot towel.
5. Uncover feet and part of lower leg.
6. Remove one hot towel from warmer and wrap that foot. Apply compression 3–5 times. Wrap with part of the large towel.
7. Repeat with opposite foot.
8. Apply compressions to both feet simultaneously.
9. Unwrap one foot, quickly massage the hot towel off, and cover with sheet. Repeat with opposite foot.

Cupping can be performed on pre- and post-natal guests, but the entire abdominal area must be avoided. Incorporate cupping into the massage on areas of extreme tension.

Stationary Cupping

1. Place towel in pink ceramic tray. Select 5–10 cups and place in tray with pressure pump gun.
2. Attach cup to pump and place one at a time — avoid attaching pump after placement to prevent unnecessary pressure.
3. Place cups on the insertion and origin of specific muscles, adhesion areas, or restricted fascia.
4. One to two full pumps is sufficient pressure.
5. Watch for rapid blood pulling or quick skin discoloration.
6. Cups can be stationary for a minimum of 1 minute and maximum of 15 minutes.
7. Release pressure and remove. Do not repeatedly cup the same area.

Gliding Cupping

1. Use ½ pump of pressure.
2. Gently glide the cup back and forth along the entire muscle or area of adhesion. If you cannot glide, release and reapply with less pressure.
3. Avoid blemishes, moles, and skin tags.
4. Do not glide repeatedly on the same area.

Expect circular marks ranging from light pink (fades in 6–12 hours) to deep purple (tender 24–48 hours, fades over 7–12 days). Gliding creates a speckling pattern.

Ideal for guests with arthritic joints, recent injury or trauma (more than 48 hours old), or inflammation from deep tension.

1. Apply heat pack to the area of extreme tension and let sit for 1–3 minutes. Work another area while heat pack is stationary.
2. Remove heat pack, place back in insulated bag to keep hot. Massage the area.
3. Apply Cryoball or cold marble stones to the area where heat was applied.
4. Glide over the area multiple times to reduce inflammation — avoid bony landmarks and do not leave stones stationary on the skin.
5. Watch skin for extreme redness. Repeat steps as needed.

Assembling Heat Pack

• Insert flax heat pack into cover. Wrap cover around heat pack.
• Place covered heat pack in warming bag. Plug in warming bag.

Assembling Cold Marble Stones / Cryoball

• Place towel in tray, insert ice pack, place stones on towel on shelf.
• Cryoball option: place in freezer tray or on ice pack.

"A Swedish massage ideal for those guests new to massage or looking for a way to relax."

Technique

1. Have the guest take several deep breaths as you apply static touch to shoulders.
2. Apply techniques in long, fluid movements so as not to overstimulate the nerves — the goal is a more sedative effect. Effleurage and gliding should be the basis of this ritual.
3. Have the guest take several deep breaths while applying compressive movements to further elongate muscular tissue.
4. Re-drape the area.
5. Conclude with energy balancing chime.
6. Fill out Recommendation Form and offer additional water.

"A Swedish style massage incorporating warm salt stones — perfect for guests looking for a look-good and feel-good massage."

Technique

1. Inform the guest to verbalize any discomfort or excessive heat from the stones.
2. Apply static touch to shoulders with several deep breaths.
3. Apply techniques in long fluid movements (effleurage and gliding as the basis).
4. Use stones to warm the tissue, manipulate with hands, then go back over with stones — this allows penetration through superficial tissues to release deeper tension.
5. Never place stones directly on skin and leave them. Use the sheet or a small hand towel as a barrier between stationary stones and skin.
6. Re-drape each area to ensure warmth and full benefit of heat.
7. Conclude with energy balancing chime. Fill out Recommendation Form and offer water.

Warming Bag Setup

• Place cover over heating element. Place stones in warming bag. Plug in.

"Our #1 massage. Ideal for guests looking to relax and alleviate muscular pain without deep tissue."

Technique

1. Upon greeting and consultation, confirm guest has received their edibles (2 × 25mg CBD gummies).
2. Apply static touch to shoulders with several deep breaths.
3. Using signature CBD massage oil, apply techniques in long fluid movements — effleurage and gliding as the basis.
4. Apply small amounts of topical CBD treatment to areas of concern or where it will benefit most.
5. Apply compressive movements with several deep breaths to further elongate muscular tissue.
6. Re-drape, conclude with chime, fill out Recommendation Form, offer water.

Guest chooses focus area: Head & Neck, Back & Shoulders, or Legs & Feet.

Head & Neck

1. Static touch to shoulders, deep breaths. Work frontalis into scalp.
2. Use gliding, friction, and kneading to loosen fascia through scalp and hairline (alleviates sinus and head pain).
3. Extra attention to temples and occipital area. Work SCM along full length. Work Levator and Spinalis.

Back & Shoulders

1. Static touch to shoulders, deep breaths.
2. Work Levator and Upper Trapezius. Work Rotator Group.
3. Work Lower Traps and Erector Spinae. Work Lats and Serratus. Additional back muscles as needed.

Legs & Feet

1. Static touch, deep breaths. Work IT Band, Quads, Soleus, additional leg muscles.
2. Work lateral and medial Malleolus. Work toes and all surface areas of the foot.
3. Work Hamstrings, Gastrocs, additional leg muscles.

"Ideal for guests with all-over pain and stiffness. Not recommended for those new to massage."

Technique

1. Apply static touch to shoulders with several deep breaths.
2. Apply deep friction and kneading to each area of the body. Start superficially and work deeper, then return to superficial.
3. Work in a slower manner — do not heighten sensitivity due to tension and inflammation.
4. Apply compressive movements with deep breaths to further elongate muscular tissue.
5. Re-drape, conclude with chime, fill out Recommendation Form, offer water.

"Ideal for guests with a particular area of pain or lack of flexibility. Great intro to the massage menu for guests who may not be ready for full deep tissue."

Technique

1. Apply static touch to shoulders with several deep breaths.
2. Apply compression and cross-fiber techniques to loosen superficial tissue — traditionally done without lubricant to allow more friction within the tissue.
3. Provide passive stretching techniques to decompress joints.
4. Apply hold-and-release techniques to help reset the muscular tissue.
5. Apply direct firm pressure to the main area of focus.
6. Use firm gliding and kneading to loosen restricted muscular tissue.
7. Apply Heat Pack to back or leg area depending on client's need. Use Cryoball as needed for areas of inflammation and swelling.
8. Deep breaths + compressive movements to elongate muscular tissue. Re-drape, chime, Recommendation Form, water.

Heat helps loosen superficial tissue layers so the therapist can penetrate deeper without forceful manipulation. Cold soothes and eases inflammation in joints and soft tissue.

"Our #1 massage. Ideal for guests looking for deep relaxation along with the therapeutic relief of deep tissue techniques."

Technique

1. Upon greeting, confirm guest has received their edibles (2 × 25mg CBD gummies).
2. Apply static touch to shoulders with deep breaths.
3. Apply deep friction and kneading to each area. Start superficial, work deeper, return to superficial.
4. Work in a slower manner so as not to heighten sensitivity due to inflammation.
5. Spend sufficient time on areas of pain and discomfort.
6. Apply CBD topical to areas of concern, inflammation, or where the therapist sees it most needed.
7. Compressive movements with deep breaths. Re-drape, chime, Recommendation Form, water.

"Combines The Higher Realm and The Himalayan. Created for guests who need to melt away tension from an overworked body and mind."

Technique

1. Inform the guest to verbalize discomfort or excessive heat from stones.
2. Static touch to shoulders with deep breaths.
3. Apply techniques in long fluid movements — effleurage and firm gliding as the basis.
4. Use stones to warm tissue, manipulate with hands, then go back over with stones — penetrates superficial tissue to release deeper tension.
5. Never place stones directly on skin without a sheet or hand towel barrier when stationary.
6. Re-drape each area to ensure warmth.
7. Apply CBD balm to areas of extreme tightness or inflammation.
8. Compressive movements with deep breaths. Re-drape, chime, Recommendation Form, water.

"Tailored to the needs of new moms and moms-to-be using exclusively HATCH products designed specifically with mothers in mind."

Eligibility Requirements

• Prenatal: Must be at minimum 12 weeks gestation (or 20 weeks if IVF)
• Postnatal: Must be 6 weeks postpartum (8 weeks if cesarean delivery)
• Safe to lay on belly or any comfortable position up to 28 weeks gestation
• When supine, the back should be slightly elevated
• After 28 weeks: recommend semi-upright position or left-side lying for most of the session

Technique

1. Upon consultation, inform guest to verbalize any discomfort from massage or positioning.
2. Static touch to shoulders with deep breaths.
3. Apply techniques in long fluid movements — effleurage and gliding as the basis. Do not overstimulate the nerves.
4. Avoid deep pressure on lumbar area, ankles, and feet.
5. Re-drape each area to ensure warmth and comfort.
6. After massaging legs and feet, apply a small amount of HATCH Down Girl (slight cooling sensation) and lightly massage in.
7. Put 1–3 pumps of Belly Oil in a bowl for the guest to apply to belly, bust, or buttocks after the session.
8. Compressive movements with deep breaths. Re-drape, chime, Recommendation Form, water.

Pillow Placement

• Semi-inclined position can be used at any point during pregnancy
• Extra pillows on stool or under table — not on the floor
• Side-lying: body pillow or standard pillow placed longways on table

90-minute Ayurvedic-inspired ritual combining lymphatic massage, dry brushing, warm UMA botanical oils, breathwork, and aromatherapy.

Step 1: Opening Ritual (5 min)

• Invite guest to lie supine. Lead guided breathwork (3–5 deep breaths).
• Offer grounding aromatherapy — present UMA oils for guest inhalation.
• Perform light energy connection hold: scalp → third eye → shoulders.

Step 2: Dry Brushing with Cecily Braden Lymphatic Brush (10 min)

1. Press fingertips into hollow of collar bones; make swooping J-motion 10 times.
2. Tap left armpit 10 times. Pick up dry brush, start from elbow brushing toward heart. Repeat 3 times.
3. Clockwise circular strokes on abdomen, 10 times. Continue long circular strokes on sides up to armpits.
4. Left inner thighs: C-stroke into the groin lymph node. Then broad strokes inward from knee to groin. C-strokes around the knee. Ankle up to knee, knee to groin — repeat 4 times for full leg.
5. Repeat mapping on right side.

Step 3: Lymphatic Massage — Front Body (35 min)

• Apply warmed UMA oil with intention.
• Face & Neck: jawline, temples, cervical nodes — 10 min
• Arms & Décolleté: hands to axilla — 10 min
• Abdomen: clockwise circles and sweeps — 5 min
• Legs: feet to thighs — 10 min

Step 4: Lymphatic Massage — Back Body (30 min)

• Back: sacrum to shoulders, hold sacrum — 15 min
• Back of Legs: heels to knees — 10 min
• Foot reflexology — 5 min

Step 5: Closing Ritual (5–10 min)

• Gentle hold at sacrum or heart.
• Final breathwork with calming essential oil.
• Invite guest to rest silently for a few moments before letting them know the session has concluded.